Customer Testimonials

 
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Dec 1, 2023
My husband and I recently purchased a vehicle from Acura of Wichita. It had been more than 15 years since we had purchased a vehicle from a dealership. To say car buying is one of my least favorite shopping experiences is an understatement. However, after our experience with Acura of Wichita, my outlook on car shopping has been completely transformed. We scheduled an appointment with Gene, and we felt welcomed and comfortable from the moment we shook his hand. Gene carefully listened to what it was we were looking for in a vehicle. He was familiar with the specifications of the ...
 
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Nov 1, 2023
Excellent service! Everyone I worked with made the process simple, and never made me feel pressured to make a decision. Thank you to Kyle, Brandon, Gene, and Greg!! Definitely keep Acura of Wichita in mind for your next car purchase!
 
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Sep 22, 2023
I worked with Brygen Wilson on the purchase of a new MDX. He is friendly and very knowledgeable about the vehicles he is selling. The buying experience was made seamless by him. I plan on buying my next vehicle from the Walser group.
 
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Sep 19, 2023
Requested a test drive with Brygen and Dan this past weekend. They were both super relaxed, knowledgeable and willing to help. I highly recommend them both!
 
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Sep 18, 2023
Awesome place! I had a great experience too! The people were so nice and the salesperson was super knowledgeable about my new Acura. 😄👍🏼
 
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Sep 13, 2023
Very good experience here today
 
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Sep 12, 2023
Thank you Brygen for showing me all about 2023 RDX. Clearly you know your staff and you love what you do. I recommend you 100%
 
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Sep 6, 2023
We had a great car buying experience with Kyle! Kept in communication with texts and short video clips as necessary. Up front pricing is very nice! No pushy sales or random fees added to the purchase price after you decide you like a car. Just the advertised price + standard doc fee (+ added protections if you care to add them).
 
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Aug 28, 2023
Had a seamless transaction with Kyle at Acura of Wichita. What a breath of fresh air to be able to purchase a vehicle without playing the sales game. Highly recommend!
 
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Aug 13, 2023
Kyle was very helpful in a non-pushy way. He answered all my many questions and was available even after the sale to help me get used to my new car. I highly recommend working with him and Acura of Wichita.
 
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Aug 11, 2023
We were very pleased with our experience at Acura of Wichita! We found the exact car we wanted and the price was unmatched! We drove almost 4 hours and would do it again just to work with Kyle Stenzel. He was so helpful and took the time to answer all our questions, even though we had a lot of them! We can't reccomend him enough!
 
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Aug 4, 2023
Just purchased our new 2023 Acura Integra. Adrian Taranga was amazing and made it a smooth car buying process, definitely recommend!Thanks again Adrian!
 
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Jul 27, 2023
Best customer experience I have ever had from a car dealership. Kyle Stenzel was prompt and constantly kept me up to date on a custom build. There is a reason they are rated almost 5 stars when other dealerships are under 4 stars.
 
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Jul 26, 2023
Great buying experience with Kyle and team!
 
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Jul 25, 2023
First time buying a vehicle at Walser and it was great. Smooth and no pressure. Kyle S. at the Acura campus was very helpful during and after the sale.
 
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Jul 4, 2023
Great place to get your car fix and buying your new & used cars, very friendly staff.
 
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Jul 2, 2023
Outstanding service. Adrian Tarango and Brygen were amazing and worked so hard trying to make the process run smooth. They were super friendly with my family as well which I will always appreciate. They did all the could so I could walk out of there with my car and with payments that could work for me. Worth the time. Amazing service and everyone was so friendly and helpful !! Thank you guys, love the new car 🙂
 
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Jun 22, 2023
Excellent experience with Brandon Gross! We have purchased many cars over the years, and this was one of our best experiences. There are no high pressure tactics or games played with this dealership, even when you are doing the paperwork (you get to stay with the original salesman, you are not handed off, awesome!), they of course offer you options, but there is literally no pressure to take any of them. That is where this experience really separated themselves from some of the Lexus, Toyota, and other dealerships we have dealt with. Brandon was upfront and everything flowed very smoothly. ...
 
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Jun 20, 2023
Outstanding service from Brandon and Brygen! Had been looking at a vehicle through them for a while and every time I visited or had questions, they were there to answer any questions and concerns I had. Will definitely be coming back in the future. They are very personable and make every customer feel welcome!
 
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Jun 7, 2023
Just recently purchased a new TLX from Acura of Wichita. They are really flexible when it comes to your time. Got to work the the salesperson Brygen. Really easy and fun working with him. I would recommend working with Brygen should you shop for an Acura here at Acura of Wichita.
 
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Jun 1, 2023
Brygen was great help for us. Not pushy at all and very patient.
 
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Jun 1, 2023
We had the pleasure of working with Brygen Wilson to purchase our 2023 MDX from Walser Acura of Wichita. The entire process from start to finish was above and beyond, by far the best car buying experience we have had. Thanks Brygen and Greg Jones, we will definitely recommend you to our family and friends!
 
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May 30, 2023
Kyle is excellent. He explained the details of the RDX and MDX, and returned my numerous texts and emails very quickly. Thanks so much, Kyle!
 
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May 25, 2023
I recently purchased an Acura RDX from Brygen Wilson and cannot speak highly enough of my experience. As a nervous buyer, I greatly appreciate that employees are salaried and therefore not pushy when you're making such a major purchase. I was also very comfortable because you don't need to negotiate the sale cost, it's a set price. Brygen, specifically, was fantastic to work with. He is incredibly knowledgable and passionate about all types of vehicles and was also very honest, even telling me when he would not recommend an option for my individual situation. He was patient ...
 
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May 9, 2023
Kyle was fantastic to work with!
 
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Apr 25, 2023
Recently purchased a 2023 Acura MDX with Jenna Allen's assistance. Jenna made the entire experience excellent and seamless. She was respectful, listened to what we were looking for, and found the perfect vehicle for us. I would recommend Jenna and this dealership to anyone!
 
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Apr 22, 2023
We had the pleasure of working with Brygen Wilson and Kyle Stenzel. We had the best experience of car buying from these 2 gentlemen. They made it an enjoyable time and very knowledgeable of the product they are selling. Because of these 2 people we decided on the 2023 Acura MDX and love it. So happy we decided to stop at your dealership one Saturday. Definitely will do business with Walser and hope to work with Brygen and Kyle on our next vehicle purchase. 10 out of 10 experience.
 
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Apr 18, 2023
Bruges is the best. I have bought many cars over my life. This was the best experience ever. No pressure very knowledgeable about everything. Jenn helped getting the car ready. Great team work. Greg the manager was great also. Made you feel like family. Thanks again
 
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Mar 26, 2023
We loved working with Jenna! She was very responsive, knowledgeable, helpful and professional. She wasn’t pushy, but was patient with us with such a big decision. We’ve already recommended her (and Acuras) to family and friends!
 
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Mar 26, 2023
I found and purchased my dream car remotely with the help of Tim Henriques! Tim went above and beyond to make the process as smooth as possible. He stayed in constant communication with me through it all, from sending several videos of anything/everything I asked to see to picking us up from the airport upon arrival. The entire staff was friendly and polite. They explained every document that had to be signed. I cannot say enough good things about this place. Fantastic service!
 
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Mar 26, 2023
I had a great service with Jenna Allen Very nice and professional and very honest I believe Accurate are lucky to have her
 
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Mar 23, 2023
Kyle was awesome! He deserves a raise. And a new shirt! 5 star plus plus!
 
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Mar 19, 2023
Kyle Stenzel did an amazing job. He was very knowledgeable about the new Acura MDX, was quick to respond and did everything he could to make the transaction happen seamlessly. I would highly recommend Kyle in any car needs that you have.
 
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Mar 18, 2023
Kyle Stenzel and Jenna Allen provided a great buying experience of our 2023 Acura MDX. They were happy to answer any questions as to the different option packages to determine the best package for us. Our MDX was in transit and they kept us informed of its arrival and probable purchase date.
 
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Mar 15, 2023
My Sales Consultant Jenna Allen did an outstanding job showing me the features & benefits. I would recommend seeking out Jenna if you are in interested in trying out Acura products.
 
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Mar 15, 2023
Jenna Allen was very helpful during my car search! I recommend using Jenna for all your car needs.
 
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Mar 15, 2023
I purchased an Acura MDX today I have never owned an Acura before but did some research and thought why not! We were lucky enough to get to meet Jenna Allen. She was very professional and also down to earth. She made the process as smooth as possible for us and made us feel welcome to the Acura family, we appreciate all of her hard work and patients with us! Thanks again Jenna!
 
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Mar 6, 2023
My husband and I recently decided to upgrade a vehicle. Not knowing exactly what we wanted, we popped in on a Saturday around lunch time. Although we didn't have an appointment, we were greeted kindly by Kyle Stenzel, one of their customer specialists. He worked with us and helped us finally settle on a new MDX. We both appreciated how knowledgeable he was and genuinely enjoyed our experience.
 
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Mar 2, 2023
Thanks to Kyle Stenzel for helping me in getting the truck that I wanted excellent service and professional
 
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Feb 28, 2023
I just purchased a 2023 Acura TLX type S and it is wonderful . This is my 6th car I have purchased from them and just like every other time I’m extremely happy. Jenna Allen and the whole team go above and beyond to make sure you find the vehicle you’re looking for.
 
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Feb 28, 2023
I would like to say, that because of Kyle I found my dream SUV! I have waited for 7 years, and it was worth the wait! Talking to Greg was like talking to an old classmate, he made me feel very at home. I enjoyed my stay, and thank you again, Kyle for my Birthday and V-day gift from my husband of 32 years 💖 God is so Good!! Won't he do it!!
 
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Feb 26, 2023
My husband and I recently purchased a 2020 VW Atlas Cross Sport from Acura of Wichita. We couldn’t be happier with the customer service Brygen provided. He was available throughout every step of the process, and made it as smooth as possible!
 
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Feb 22, 2023
I just purchased my chrysler 200 and Brandon Gross was my salesman and when tell he's the best this was my first time ever buying a car online I thought that it was going to be difficult but Brandon made it so easy I most definitely will be buying another car from here and Brandon
 
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Feb 19, 2023
I have leased 2 vehicles with Acura of Wichita and both times I had a really great experience! Brandon Gross helped me the second time and while waiting for my car to arrive he kept me in the know the entire time! He is super knowledgeable and was able to answer all my questions!
 
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Feb 18, 2023
Purchased a car remotely . Kyle Stenzel and the Acura Wichita team was very responsive throughout the process.
 
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Feb 14, 2023
I was having the hardest time finding a vehicle in my price range amongst other things and I explained my life situation with Brygen and the tender care and concern to help me find a vehicle best suited for me was OUTSTANDING. I will be sending my future business to Brygen at Acura! Made this as hassle free as possible! 10/10 Recommend Acura of Wichita and 10/10 for Brygen’s service!
 
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Feb 9, 2023
Great customer service walked in even though they had a lot going on Brandon made it a priority to take care of the customer and making sure I got the help I needed. Kyle was my sales man he got me in the right car with alot of good info to know! He is a young Salesman with a good head on his sholders I'd recommend them thank you guys for getting me in a new car
 
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Feb 5, 2023
Just took delivery of a new 2023 MDX Type S and had a great buying experience. Jenna Allen was very professional and helpful in the whole buying process. I appreciated Jenna’s knowledge and expertise in selecting the accessories and color combination. I would highly recommend contacting Jenna Allen if you are in the market for a new or used vehicle at Acura of Wichita.
 
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Feb 3, 2023
Kyle was great! Very helpful and professional. Easiest experience.buying a car!!!
 
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Feb 1, 2023
My husband and I purchased a 2017 Honda CRV from Walser Acura of Wichita. Jenna Allen was our sales rep and she is top notch! We live in Missouri and purchasing a car online, sight unseen can be challenging. Jenna made our process seamless and effortless. Her knowledge and experience were greatly appreciated. When signing our papers, she explained the process and made us feel very confident and comfortable with our purchase. Thank you to Jenna and Walser Acura of Wichita, we are loving our car!!
 
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Jan 30, 2023
My wife and I came into drive an MDX and Jenna Allen helped us out with a test drive. We ended up going with a van rather than an SUV but we were so impressed with how professional and knowledgeable Jenna was that I wanted to give her a shout out. If you want do deal with someone who has answers for the info you want I would suggest you track her down.
 
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Jan 30, 2023
Don't let the Gross name fool you. Brandon Gross with Acura of Wichita made every effort to make our vehicle purchase enjoyable. When I go to purchase my next vehicle it will definitely be from him.
 
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Jan 28, 2023
Just bought a new TLX from Acura of Wichita. Brygen was a fantastic salesperson--we had to wait several months for the car to arrive and he kept us informed every step of the way. When the car finally made it to the dealership he was extremely helpful and patient in getting us ready for the road. Thanks!
 
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Jan 28, 2023
The staff is very willing to work with you. Jenna Allen was especially helpful, patient, and kind.
 
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Jan 27, 2023
Had a great purchasing on a used suv, Jenna Allen worked hard for us, put up with alot from us old geezers, but got it done. Thank you.
 
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Jan 23, 2023
We just purchased a new vehicle for our family with the assistance of Brandon, and cannot say enough good things about the experience we had or the customer service he provided. He answered all of our many questions with expertise and made sure we had a good understanding of everything available to us and what was happening. We would highly recommend working with him and his team.
 
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Jan 22, 2023
Had to finally breakdown and buy a car…. I hated the idea of a car payment but Brandon Gross made it super easy. From the overnight test drive, financing and insurance options. He actually made the car buying experience enjoyable. To be honest, any staff I spoke with were extremely friendly! They completely shattered the (bad) impression I had from buying from Walser. I have a feeling I’ll be back when I have to buy another vehicle. Thanks Brandon and Walser!
 
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Jan 20, 2023
We were in the market for a new vehicle. Brygen was very helpful, knowledgeable and pleasant to work with. Would definitely recommend working with him.
 
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Jan 13, 2023
Being transparent I ended up purchasing from another dealer but not because of the sales resource that helped me or the dealership. Brian McDonald will take care of you regardless of what your needs are. Give him a call.
 
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Jan 13, 2023
After several months of searching for new and used cars across the state, I can say with all sincerity that Jenna Allen was hands down my favorite sales person during that time. She was knowledgeable and kind, but what truly set her apart for me was her approach. She was easily the least pushy salesperson I've ever dealt with. She never tried to manipulate me or attempt any of the usual tactics car sales people typically employ. It was refreshing and the only experience I've had at a dealership where I had no issues with my anxiety. I ...
 
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Jan 10, 2023
My son and I searched out local area in Ne for his Dream car, to no luck. We widened our search within 6 hour drive. There it was in Wichita Ks at Walser Acura . The next morning we drove the 4 hrs and was greeted by a lovely young Lady, Jenna Allen and the Store Manager Greg Jones. I give everyone here a 5 star rating as everybody was amazing. They took his car back and handwashed it, as my son did not want it going thru a carwash. The car he purchased is a 2022 Mustang GT. He is beyond ecstatic over this ...
 
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Jan 5, 2023
Jenna is the BEST! Live in Denver, and came out to Wichita to buy my car. Jenna and her team made me love the whole process. Could not be happier. Love my car, and if I lived closer I’d bring my car in for scheduled services!
 
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Jan 4, 2023
Our entire family was so impressed with the professionalism and the attention to detail our sales team member, Brandon Gross, displayed the moment we stepped into Acura of Wichita. The entire staff made the buying experience enjoyable and we'll definitely be back when its time for the next Acura.
 
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Jan 4, 2023
Brian assisted me while on the hunt for a new truck. I have to say customer service sometimes seems to be a thing of the past, but not with Brian! He was more than helpful and cannot thank him enough for going above and beyond to help me.
 
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Jan 3, 2023
Both Jenna and Brygen made the car buying process very transparent which is not easy to find nowadays. I would definitely buy a car here again!
 
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Jan 1, 2023
Even though I didn’t purchase my car from this dealership, Jenna Allen, Walser Acura of Wichita was really great at giving me assistance when I inquired on a vehicle that I was interested in purchasing 😊
 
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Jan 1, 2023
Kyle at Acura of Wichita was very friendly and professional. Answered all my questions and made the car buying experience enjoyable.
 
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Dec 31, 2022
We worked with Brandon Gross while looking for a new vehicle. He was patient, responsive, and informative. We ultimately decided on another vehicle, and he was understanding and respectful. I will definitely be giving him another opportunity when I purchase my next vehicle.
 
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Dec 26, 2022
My overall experience with this dealership has been a positive one. I particularly like how the sales team is structured by being paid a fair monthly wage, rather then using commissions as to determine their monthly pay check.?? For a potential buyer this allows for a very relaxed and pressure-free experience.
 
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Dec 22, 2022
My husband and purchased a 2023 MDX this week. We waited a couple of months for it to be delivered. During that time Brandon Gross kept us informed of status and when our car finally arrived, he and Greg Jones handled the purchase professionally and efficiently. They offered us available maintenance and service packages without "pushing" them on us. Brandon was also quick to pick up on and roll with our dry sense of humor. Not everyone can do that. If buying a car can be a fun experience, this definitely was. Both Brandon and Greg are true assets ...
 
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Dec 22, 2022
Excellent dealership! Jenna and the rest of the sales team made my out of state purchase a breeze. I love my new Integra and look forward to doing business with Jenna and the Acura team of Wichita again.
 
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Dec 17, 2022
Possibly the best dealership in town. Acura of Wichita has struck gold with their customer specialist associates especially Jenna Allen. I’ve been in contact with her for 6 months for the Integra and not once did she force me into making a decision that I may regret. She went above and beyond from start to finish explaining every package they had to offer in detail. She was more excited for me getting the car than I was myself. Will definitely be recommending friends and family to this Acura dealership and Jenna for the stress free no pressure experience and, above ...
 
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Dec 14, 2022
My salesman Kyle went above and beyond to help me find my ideal vehicle. His follow through was prompt. He was always courteous. I couldn't be happier with the service he provided. He will be my "go to guy" for any future vehicles.
 
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Dec 13, 2022
My experience at Acura of Wichita was nothing short of exceptional. Jenna helped us find the right car that was just perfect for me and my lifestyle. She kept us updated throughout the whole process and I thoroughly enjoyed working with her as well as her presence. I absolutely love my Acura MDX and would gladly purchase or recommend Acura of Wichita and specifically Jenna, to anyone any day of the week. Thank you so much !
 
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Dec 13, 2022
Wonderful car buying experience….How it should be! Easy communications, no haggling or pressure, super knowledgeable and genuinely nice staff. I’m so, so happy with my new car!!! 🤩🤩🤩🤩 Would highly recommend working with Brian McDonald, Greg Jones or any of the sales TEAM.
 
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Dec 12, 2022
Purchased our new vehicle from Walser Acura. Had the pleasure of working with Jenna Allen. She is very professional and worked with us to find the right vehicle, even staying late to get the paperwork finished. If you are looking for a new vehicle, do yourself a favor and check out the Walser dealerships. It is all together a much better experience than a typical dealership.
 
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Dec 9, 2022
Kyle was great to work with. I purchased from out of town and the process was simple.
 
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Dec 2, 2022
Very good experience. Everyone I dealt with was helpful and professional. Jenna was excellent, very knowledgeable, and professional, quickly answering all my questions and providing pricing information with no runaround. I’d definitely recommend Acura of Wichita.
 
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Dec 1, 2022
Kyle was great to work with. Helped me out and answered all the questions I had. Made purchasing my car easy
 
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Nov 29, 2022
Just purchased my 2022 Acura RDX. This is my second time working with Jenna and Brian and it was an absolute pleasure. They ensured all my questions were addressed and made sure that the process was smooth! Definitely recommended reaching out to them if you’re looking for a vehicle!
 
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Nov 27, 2022
I recently purchased a 2023 MDX Type S Advance and had the pleasure of having Kyle Stenzel as my sales person. I live in San Antonio, TX and I was searching nationwide for this particular vehicle. I had reached out to several Acura dealerships in various cities and Kyle was the most receptive and answered my questions in a timely manner. I flew up to Wichita to get the vehicle and I let Kyle know that I planned to drive back to San Antonio that same day. Upon my arrival he had everything ready to go and I was in and ...
 
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Nov 18, 2022
Recently purchased a Tahoe and received the best care and open/honest communication from Kyle. We even got a personalized overview video of the vehicle text to us before coming to see it. We will continue to bring our business there and felt so at home and welcomed. Thank you for everything!
 
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Nov 18, 2022
Just purchased a 2023 Acura Integra and I have nothing but praise for it. Kyle Stenzel helped me through the entire process and made it easy. Even with my busy schedule being in and out of town he made it work! I can’t recommend this guys enough they were helpful and made the process easy. I highly recommend anyone purchasing a car to check what they have!
 
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Nov 17, 2022
Brandon and Kyle at Walser Acura were nothing short of spectacular! They accommodated for all my requests, and made my car buying experience seamless considering the market. Ask for either of the two and know you'll be in great hands. I would absolutely buy from them again even though I'm out of state.
 
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Nov 12, 2022
My experience at Acura of Wichita was great. Kyle was a complete professional and made things easy for us. We will definitely be going back to Walser for our next vehicle.
 
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Nov 11, 2022
Jenna was very helpful! I did not purchase my vehicle here but started the process on a vehicle that was still going through inspections and body work. Time was a concern on my part so I did have to move on but she was constantly reaching out with updates on the vehicle and answering all of my questions. I was stuck on a very specific car and if time wasn’t an issue I would of loved to purchase a car from her.
 
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Nov 9, 2022
Brandon was awesome. Made the paperwork painless
 
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Nov 8, 2022
My husband and I had a wonderful car buying experience with Acura of Wichita. We recently purchased a 2023 MDX and had the pleasure of working with Brandon. He was friendly, informative, honest and professional throughout the whole buying experience. If you are in the market for a new Acura, we highly recommend Acura of Wichita.
 
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Nov 1, 2022
Had the pleasure of working with Kyle and Greg on my most recent purchase. I had the best experience. Although i was hesitant to purchase local, having done business here before, I knew I was in good hands. They were so kind and patient for me to even work after hours to finalize my financing. They truly went above and beyond.
 
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Oct 24, 2022
The folks at Acura of Wichita provided me a customer experience like none other. I worked with Brian McDonald (and Greg Jones) and he was a PRO through and through! In a world where cars are sold before they even make it to the dealership, Brian didn’t take the ‘easy way out’. He worked hard to complete a complicated deal (out of state sale, shipping, and working with another dealership to buyout my current lease as part of the deal). I looked at a lot of cars and talked to a lot of dealerships and the customer experience was ...
 
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Oct 23, 2022
Jenna Allen was an absolute pleasure to deal with. My husband and I were looking for a very specific model of used car and were willing to drive a long distance to find one in immaculate condition. We had been to many dealerships all over Oklahoma and Texas and could not find the quality we were looking for at a fair market price. I located a used car at Acura of Wichita that appeared to match our requirements and contacted Jenna Allen. She was extremely helpful in providing photos, videos, and honest answers about the condition of the car. The ...
 
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Oct 23, 2022
Jenna Allen was a pleasure to deal with. I was looking for a very specific model of used car and Jenna was extremely helpful in providing photos, videos, and honest answers about the condition of the car. I travelled over 200 miles, based on Jenna's information, to see the car and was not disappointed when I got to the dealership. The condition was exactly as described and I ended up making the purchase. I would definitely recommend working with Jenna Allen and Acura of Wichita. I had been to many dealers in Oklahoma and Texas and Acura of Wichita was ...
 
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Oct 22, 2022
Jenna Allen is excellent! We were going through a difficult process, replacing a car which was totaled by an uninsured, unlicensed driver. Jenna helped us find the perfect car, helped ensure we got the car while we waited for insurance and took care of every concern we had with the new-to-us, used vehicle. She, and Walser, exceeded our expectation in every way. Don't forget that Walser has great used vehicles in addition to great new ones!!!
 
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Oct 15, 2022
We had a great buying experience at Acura of Wichita! My wife and I recently moved to Wichita, and were drawn to Acura of Wichita because of their upfront pricing, on-hand inventory, and exceptional customer reviews. We worked with Customer Specialist Bryan. He responded promptly to all calls a texts, set up several test drives for us, had the vehicles ready when we arrived, was knowledgeable, and friendly. Customer Specialist, Brygen, was equally great and provided the same level of service during Bryan’s days off. Greg, the Sales Manager, made himself available throughout the process, and came to check ...

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