Customer Testimonials

 
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Apr 8, 2025
I was shopping for a MDX for wife’s Bday. Looked online at multiple MDX in Texas, New Mexico, Oklahoma, Colorado and Kansas. Corresponded with several dealers. Was turned off by their approach to sales. ( Too many add ons. High pressure, hidden fees) Then I got connected with Kyle Stenzel. Laid back, straight answers. No pressure,gave me great info about the Acura MDX. Unfortunately dealer did not have the exact MDX wife wanted and we were on a time deadline. Did end up buying from another dealer, but was not a pleasurable experience. Almost walked away with check in ...
 
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Mar 12, 2025
After several months of searching for the right vehicle, I discovered Acura of Wichita through ads on Auto Trader. I reached out to the company and was promptly connected with Kyle, and I can honestly say that working with him was the best car-buying experience I’ve ever had. Unlike many dealerships, I wasn’t shuffled between multiple managers; Kyle provided direct, quick responses to all my questions—even during his off hours. His straightforward approach made purchasing a car from another state incredibly easy and stress-free. I wholeheartedly recommend Acura of Wichita, especially Kyle, for anyone in the market ...
 
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Mar 4, 2025
I had a great experience with Kyle Stenzel when I was looking for my Acura. He is very knowledgeable and helpful. He kept in contact with me and welcomed any texts or calls that I sent him, no matter the day or time. He is a great asset to your company and I would recommend him for any car purchase!
 
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Feb 28, 2025
We take our HONDA vehicles here for service because the people here in the service department are fantastic. Honest. Reliable. Knowledgeable and much more.
 
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Feb 27, 2025
⭐⭐⭐⭐⭐ I had an amazing experience working with Kyle Stenzel! He was incredibly helpful, patient, and knowledgeable throughout the entire process. He took the time to understand what I was looking for and made sure I found the perfect car. There was no pressure, just genuine assistance and excellent customer service. I highly recommend you come here if you’re looking for a new car especially working with Kyle if you’re looking for a smooth and stress-free car-buying experience!
 
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Feb 19, 2025
I was looking for a slightly used RDX. Found one online in Wichita, KS(I live in Okla City.) Turns out it was service loaner with 5k miles. Couldn't find much locally so after some communication with Kyle(salesman) we decided to make the 2 1/2 hour trip to Wichita. The car was just as described in the posting and images. There were no surprises in the final offer sheet. The only addition to the posted price was a doc fee and an extended warranty we chose to include. Kyle was knowledgeble of the product and a pleasure to work with. ...
 
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Feb 13, 2025
We recently purchased a quality used vehicle from Acura of Wichita, and from our experience, this is the kind of dealer you want to purchase a car from. The entire experience was no hassle. No hassle pricing; no hassle financing; no hassle bottom-line pricing. Everything was straightforward and transparent. Our Customer Specialist, Shayne M., lead us through the entire process without missing a beat. Thank you!
 
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Jan 22, 2025
Amazed with the customer service here! Very thorough and patient with every question. Took the apprehension away of buying a car sight unseen. Shayne & Mike B. were great with sending videos, pictures, all the info I requested and more on my new Acura RDX. They were responsive, knowledgeable, and pleasant to work with. Everyone had great attitudes, reflective of the leadership of Greg Jones, the Sales Manager who was also available for questions and touched base throughout the process. He even reached out after the car had been delivered to see if I was happy and if I had ...
 
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Jan 21, 2025
Kyle is a very professional and knowledgeable sales rep at Walser and we highly recommend using him when you go to buy. He answered all our questions about several cars and never once tried to push us into a vehicle or ask us all the typical sales questions that many customers dread. He made the experience enjoyable and allowed us to ask the questions that helped us to make a decision..
 
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Jan 21, 2025
Kyle was a pleasure to work with and understood his products as well as competing vehicles. Great communication through the process.
 
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Jan 15, 2025
I had an excellent experience purchasing a vehicle at Acura of Wichita. Jerome Wilson is the wonderful customer specialist who I worked with. The first day I went in, Jerome immediately greeted me and spent the next couple of hours educating, demonstrating, and test driving the differences between the RDX and MDX with me. He did not pressure me to purchase a vehicle but instead told me it was a day to gather information. Jerome continued to answer my questions after my visit and I really appreciated the kindness and knowledge he showed. It was nice to work with Jerome ...
 
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Dec 27, 2024
My name is actually Jordan C 😉 This dealership went so far above and beyond for me, I got emotional on the drive home. Chris F, Jerome W, Greg, Jeremy, everyone else in that dealership. They took a car that was NOT CERTIFIED and they CERTIFIED this Acura!!!!! I drove 3 hours, traded in my 2021 Acura TLX Tech Package for a 2022 Acura TLX A-Spec. It is beautiful. Drives amazing. I pulled up and they had a huge red bow on it.. I loved it. Great experience, great energy. Loud and proud people. They matched my crazy vibe and I am in love ...
 
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Dec 20, 2024
We purchased a 2025 Acura RDX this week. It was without a doubt the best experience we've ever had in trading cars. They were very professional, personable and efficient. Shayne and Kyle were both just great. Shayne was awesome in explaining everything to us and how to maneuver through the car functions. Everyone there was extremely friendly and kind. I would recommend this dealership to everyone.
 
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Nov 28, 2024
As easy as it gets when it comes to dealing with sales. Pleasure to deal with.
 
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Nov 23, 2024
Just bought my 5th Acura, my second from Walsar! Thank you Kyle Stenzel for a great buying experience!
 
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Nov 17, 2024
We are loyal Walser customers in Hudson, WI just outside Minneapolis /St. Paul. I had decided on a new Acura RDX so I went to the Walser Auto group website and filtered on Acura, not realizing the dealership was in Witchita, KS. Very quickly I was connected with Kyle Stenzel, in sales. Even virtually, the experience was so incredible. After we discussed some vehicles on the phone, he sent me a video to formally introduce himself. Buying out of state had a few minor hiccups, but Kyle and the entire Walser team’s professionalism was stellar. My beautiful red RDX ...
 
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Nov 15, 2024
Just purchased a new MDX from Shayne Mauer! Had a great experience and he was very knowledgeable. Shayne goes above and beyond and is very personable.
 
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Nov 15, 2024
Mike Baker was invaluable in helping me buy the MDX that I found on your website. It was easy, and while there was paperwork galore as I traded in an older car, his help explaining all the endless pages required, made it seem short work, with my turning in my car, and driving away with a dream car!! Thanks, Mike!
 
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Nov 1, 2024
Jerome at Acura of Wichita was excellent to work with. He listened to our needs and we found the perfect fit. Thanks Jerome!
 
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Oct 9, 2024
I would definitely recommend Acura of Wichita to anyone nationally. I was helped out by Kyle Stenzel who was extremely helpful throughout the whole process. I'm all the way in the west coast and I was reluctant on buying a car all the way in Kansas but Kyle was really helpful in answering my questions, giving me updates, and sometimes I would honestly forget about the time difference and message him when the dealership was closed but he would still answer my questions whenever he can. This is a great dealership who will happily serve you wherever you are
 
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Sep 23, 2024
KYLE DID A GREAT JOB AND MADE OUR EXPERIENCE VERY ENJOYABLE!
 
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Aug 17, 2024
Sales team was very attentive and really paid attention the needs and wants of the customer.
 
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Aug 15, 2024
Shayne Mauer took great care of us at Acura of Wichita and he is great to work with!
 
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Jul 24, 2024
Brygen was outstanding! I usually can't stand the car buying process and feel so anxious. Brygen was honest and patient, which put me at ease. I didn't feel forced into making a decision but instead got a vehicle that I absolutely love! It's so refreshing to encounter a genuine person who truly cares about their customers and not just making a sale. Thank you Brygen for making this experience amazing! I feel truly blessed!
 
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Jul 19, 2024
I was unable to purchase the car I initially contacted them about due to the age of the vehicle; when Shayne called to let me know, he asked me how I wanted to proceed. There was no pressure, no barraging me with suggestions, and no sales pitch…he made it clear that he was willing to help me if I found another car at Walser, but was going to respect my decision if I opted to look elsewhere. I was able to find something else at their dealership, and they went above and beyond to ensure that the financing was ...
 
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Jul 4, 2024
Brygen did a great job in the sales process, the car is fantastic, all in all it was an excellent experience.
 
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Jul 1, 2024
The team at Walser Acura of Wichita are true professionals, providing the luxury level buying experience. We left with a new MDX and it was easy for us but I know the sales team including our Salesman Kyle, Sales Director Greg and General Manager Matt all had to do a lot of manual work since they were experiencing an outage of the software system that they use to process their paperwork on car deals. They checked in on us many times each and their genuinely thoughtful demeanors made the time pass easily. They even let us take our impending new ...
 
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Jun 15, 2024
Shayne was a great help in assisting me with the selection my MDX! He was able to explain everything with regards to the technology of the vehicle. I would highly recommend looking him up when you're ready to purchase your next vehicle!
 
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May 28, 2024
80K service for our MDX. Nice service center and writer. They let me know what they thought was needed besides what I asked for. Even agreed with me on going elsewhere to replace the front struts. Their price as just ridiculous.
 
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May 12, 2024
Amazing expression. Brygen made everything seemless. It's nice to deal with a car guy that actually knows what he is explaining and can walk you through all the steps. I highly recommend
 
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Apr 27, 2024
We live in Oklahoma and went to this Kansas dealership because of the customer service we received on our last car purchase…
 
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Apr 27, 2024
If you're looking for an Acura, regardless if you're out of state or not, please ask for Brygen! He is knowledgeable, professional and will take care of you.
 
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Apr 20, 2024
We had a great experience at Walser Acura! I took my son there to look at some used cars but unfortunately he was not happy with any of them. Shane suggested a brand new Integra and although we weren’t in the market for a new car, it was a better option. Shane was very helpful, very professional and extremely patient was us. My son is very happy with his new car and I’m glad the car search is over. Thanks again Shane for all your help!
 
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Apr 19, 2024
My fiancée recently financed a car here, and Greg Jones and Kyle Stenzel were the nicest, most professional manager/car salesmen we have ever had! I have never been to a dealership with more kind, caring employees. Greg is such a chill guy, and you feel like family with how he treats you. Kyle was super thorough, knowledgeable, and answered every question we had, and he went over all of the paperwork unlike other places that just give you papers to sign. He also let us have a free Acura hat and one of those water bottles that keeps ...
 
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Apr 17, 2024
Highly recommend Brygen with Acura of Wichita. We just purchased a new MDX and Brygen and Greg Jones the sales manager made the process stress-free and smooth. They definitely put the customer first, was thorough in reviewing our options and what we were looking for in a vehicle. It was a positive experience with exceptional communication. If you’re looking for a car stop by and see Brygen and Greg!
 
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Apr 16, 2024
I would highly recommend this dealership and Kyle Stenzel to anyone looking for a car! This was the smoothest car buying experience I’ve had! Greg Jones the Sales manager was great to work with as well. Neither were pushy or short with their time and made the entire process very easy! I live out of state and so a lot of the initial communication was over the phone but they made the whole process very enjoyable! They gave me a very fair offer for my trade over the phone and honored it after they were able to look at ...
 
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Apr 15, 2024
So excited to purchase a new MDX! I experienced great service from start to finish. This is my 5th purchase from Acura. I buy from this dealership because I trust they will help me anytime I need it. Shayne Maurer and Chris Fulton helped every step of the way to find the exact MDX I wanted and to answer all my questions. It was a fun experience. Sale Manager Greg Jones offered to help anytime if I needed him. I told Greg how helpful Shayne and Chris had been.
 
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Apr 14, 2024
I visited with Acura of Wichita multiple times looking at a number of vehicles and Brygen was very professional and patient helping me get the vehicle I wanted. Would definitely recommend and would buy from here again!
 
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Apr 13, 2024
This was the all around best car buying experience I’ve had. Go talk to Brygen Wilson at Acura. He’s easy to talk to, honest and he doesn’t shark you or push you into a vehicle right then and there. He waited for me to reach out to him and wasn’t constantly trying to contact me throughout my day like all the other dealers at all the other car lots I’ve been to.
 
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Apr 5, 2024
Amazing service and representation! Very helpful and understanding people. Brygen took great care of me and got me the car that I have been wanting, for years. Very honest with me and were more than willing to accommodate and answer my questions. Sales manager Greg took great care of me and eased my bias of sales manager. Honest true personalities and no beating around the bush. Will be getting my service done here solely because I know these guys will take good care of me. Thanks again for the WRX guys!
 
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Apr 4, 2024
My experience at Acura of Wichita - Wasler Auto Campus was very pleasant. I worked with Brygen Wilson who was very patient and kind. He went over all of my questions and test drove quite a few cars with me. I ended up purchasing my car from a different dealership, but definitely wish the car would've been with them for a better buying experience. Thanks so much for your help!
 
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Apr 4, 2024
Acura of Wichita took great care of my wife and me. The sales man Chris and sales manager Greg made sure we had all the information we needed.
 
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Apr 1, 2024
Thank you Dan!! We've been struggling for months to buy a car out of state, but Dan was amazing! He always kept in communication with us, replying quickly and answering all the questions we had. Great high quality videos sent, showing and explaining all the details of the vehicle. If you're looking to buy a car online or out of state, I would 100% recommend it being through this dealership. Honest and trustworthy!
 
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Mar 30, 2024
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Mar 9, 2024
I wanted to purchase my SUV without speaking to a single salesperson. Email was the only route I was taking. I know how challenging this may seem. However, I had enough of dealing with sneaky salespeople attempting to place you in the vehicle they want- not the one you desire. What stood out about this dealership is a new employee by the name of Shayne Mauer. Shayne was patient, kind, and tried his best to find the SUV I wanted. He was even kind enough to email me on his off day. Although in the end I selected to do ...
 
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Feb 27, 2024
Shane and Daniel were so comfortable to be around and took time with me trying to decide on my vehicle. No pressure to buy made things less stressful. I’ve gotten my last 3 vehicles at Walser. Will be back!
 
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Feb 20, 2024
We found a used vehicle online that we were interested in. It was at Acura of Wichita. The vehicle had a minor problem that we asked them to fix prior to purchase. They worked very hard to find the problem and fix it. They communicated very well through the process! When we went to pick up the vehicle, they gave us a discount off of what was originally a fair price because we had to wait for them to fix the minor issue. We would highly recommend Acura of Wichita to anyone looking for a car.
 
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Feb 4, 2024
My experience with Kyle at Acura was very nice! I found a car that was everything I was looking for and Kyle helped me through the process with great communication!
 
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Jan 29, 2024
What an exceptional experience when purchasing a car from Dan N. and Greg J. from Acura of Witchita. This was such a pleasant experience I drove from Chicago to do this deal (10hrs) and I would do it again. Absolutely professional, thorough, knowledgeable, and their customer service is unparalleled.
 
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Jan 29, 2024
we recently bought a new 2024 MDX with the help of Kyle Stenzel as our sales person he was very kind and helpful and him and his manager got us a great deal .. thank you both again !
 
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Jan 23, 2024
We recently purchased a used vehicle from Acura of Wichita. It was our first time there. We've never had a good experience with car dealers in Wichita in the past. That was about to change. Kyle, Shane and the rest of the staff were great to work with. It was a very relaxed atmosphere. We never felt any pressure to make a purchase. We went there to look at a specific vehicle and they never tried to interest us in a different vehicle. We were offered a fair price for our trade-in. Everything was up front including information on ...
 
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Jan 23, 2024
Kyle helped me find a great vehicle and I like how he stayed with me from Start to finish.
 
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Jan 16, 2024
I shopped within a 500 mile radius of Little Rock AR and found the the deal to beat or match on a 2024 Acura MDX was at Acura of Wichita. I worked with Kyle and Brygen. They were very professional. Highly recommend Acura of Wichita.
 
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Jan 3, 2024
This is a dealership that stands out above the others. My family has traveled to Wichita from Texas and Oklahoma twice in the last 18 months specifically to purchase from this dealership. Their upfront pricing makes car buying easy and enjoyable and their staff is outstanding when it comes to customer service. Kyle and Greg went above and beyond last week to ensure our deal went smoothly, even working past closing time to make sure everything was ready for our arrival from out of state the next morning. They are top notch professionals and it shows in the way they do ...
 
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Jan 2, 2024
Kyle S helped me with purchasing, & was helpful with any questions I had. Enjoyable experience with purchasing, and felt no pressure.
 
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Dec 29, 2023
Our salesman Kyle Stenzel answered every question we had and worked with us every step of the way! We got a great car at a great dealership!
 
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Dec 23, 2023
Daniel was great to work with, very knowledgeable. The purchase was an easy process.
 
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Dec 1, 2023
My husband and I recently purchased a vehicle from Acura of Wichita. It had been more than 15 years since we had purchased a vehicle from a dealership. To say car buying is one of my least favorite shopping experiences is an understatement. However, after our experience with Acura of Wichita, my outlook on car shopping has been completely transformed. We scheduled an appointment with Gene, and we felt welcomed and comfortable from the moment we shook his hand. Gene carefully listened to what it was we were looking for in a vehicle. He was familiar with the specifications of the ...
 
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Nov 26, 2023
Wasn’t happy with the fact they wouldn’t give me a trade on value on my car unless I said for sure I wanted theres. I kinda wanted to know what mine was worth so I could decide b
 
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Sep 22, 2023
I worked with Brygen Wilson on the purchase of a new MDX. He is friendly and very knowledgeable about the vehicles he is selling. The buying experience was made seamless by him. I plan on buying my next vehicle from the Walser group.
 
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Sep 19, 2023
Requested a test drive with Brygen and Dan this past weekend. They were both super relaxed, knowledgeable and willing to help. I highly recommend them both!
 
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Sep 18, 2023
Awesome place! I had a great experience too! The people were so nice and the salesperson was super knowledgeable about my new Acura. 😄👍🏼
 
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Sep 13, 2023
Very good experience here today
 
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Sep 12, 2023
Thank you Brygen for showing me all about 2023 RDX. Clearly you know your staff and you love what you do. I recommend you 100%
 
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Sep 6, 2023
We had a great car buying experience with Kyle! Kept in communication with texts and short video clips as necessary. Up front pricing is very nice! No pushy sales or random fees added to the purchase price after you decide you like a car. Just the advertised price + standard doc fee (+ added protections if you care to add them).
 
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Aug 28, 2023
Had a seamless transaction with Kyle at Acura of Wichita. What a breath of fresh air to be able to purchase a vehicle without playing the sales game. Highly recommend!
 
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Aug 13, 2023
Kyle was very helpful in a non-pushy way. He answered all my many questions and was available even after the sale to help me get used to my new car. I highly recommend working with him and Acura of Wichita.
 
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Aug 11, 2023
We were very pleased with our experience at Acura of Wichita! We found the exact car we wanted and the price was unmatched! We drove almost 4 hours and would do it again just to work with Kyle Stenzel. He was so helpful and took the time to answer all our questions, even though we had a lot of them! We can't reccomend him enough!
 
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Aug 4, 2023
Just purchased our new 2023 Acura Integra. Adrian Taranga was amazing and made it a smooth car buying process, definitely recommend!Thanks again Adrian!
 
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Jul 27, 2023
Best customer experience I have ever had from a car dealership. Kyle Stenzel was prompt and constantly kept me up to date on a custom build. There is a reason they are rated almost 5 stars when other dealerships are under 4 stars.
 
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Jul 26, 2023
Great buying experience with Kyle and team!
 
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Jul 25, 2023
First time buying a vehicle at Walser and it was great. Smooth and no pressure. Kyle S. at the Acura campus was very helpful during and after the sale.
 
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Jul 4, 2023
Great place to get your car fix and buying your new & used cars, very friendly staff.
 
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Jul 2, 2023
Outstanding service. Adrian Tarango and Brygen were amazing and worked so hard trying to make the process run smooth. They were super friendly with my family as well which I will always appreciate. They did all the could so I could walk out of there with my car and with payments that could work for me. Worth the time. Amazing service and everyone was so friendly and helpful !! Thank you guys, love the new car 🙂
 
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Jun 22, 2023
Excellent experience with Brandon Gross! We have purchased many cars over the years, and this was one of our best experiences. There are no high pressure tactics or games played with this dealership, even when you are doing the paperwork (you get to stay with the original salesman, you are not handed off, awesome!), they of course offer you options, but there is literally no pressure to take any of them. That is where this experience really separated themselves from some of the Lexus, Toyota, and other dealerships we have dealt with. Brandon was upfront and everything flowed very smoothly. ...
 
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Jun 20, 2023
Outstanding service from Brandon and Brygen! Had been looking at a vehicle through them for a while and every time I visited or had questions, they were there to answer any questions and concerns I had. Will definitely be coming back in the future. They are very personable and make every customer feel welcome!
 
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Jun 7, 2023
Just recently purchased a new TLX from Acura of Wichita. They are really flexible when it comes to your time. Got to work the the salesperson Brygen. Really easy and fun working with him. I would recommend working with Brygen should you shop for an Acura here at Acura of Wichita.
 
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Jun 1, 2023
Brygen was great help for us. Not pushy at all and very patient.
 
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Jun 1, 2023
We had the pleasure of working with Brygen Wilson to purchase our 2023 MDX from Walser Acura of Wichita. The entire process from start to finish was above and beyond, by far the best car buying experience we have had. Thanks Brygen and Greg Jones, we will definitely recommend you to our family and friends!
 
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May 30, 2023
Kyle is excellent. He explained the details of the RDX and MDX, and returned my numerous texts and emails very quickly. Thanks so much, Kyle!
 
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May 25, 2023
I recently purchased an Acura RDX from Brygen Wilson and cannot speak highly enough of my experience. As a nervous buyer, I greatly appreciate that employees are salaried and therefore not pushy when you're making such a major purchase. I was also very comfortable because you don't need to negotiate the sale cost, it's a set price. Brygen, specifically, was fantastic to work with. He is incredibly knowledgable and passionate about all types of vehicles and was also very honest, even telling me when he would not recommend an option for my individual situation. He was patient ...
 
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May 12, 2023
Had email side I could have a oil change and tire rotation for 69 dollars when I checked in the service rep said had to have a coupon. It did not say that oncthe email I had the oil change and went to a tire shop a had them rotate the tires. Also treated said they could change oil also may go there next time. Was not happy with the way I was treated at ACURA
 
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May 9, 2023
Kyle was fantastic to work with!
 
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Apr 25, 2023
Recently purchased a 2023 Acura MDX with Jenna Allen's assistance. Jenna made the entire experience excellent and seamless. She was respectful, listened to what we were looking for, and found the perfect vehicle for us. I would recommend Jenna and this dealership to anyone!
 
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Apr 22, 2023
We had the pleasure of working with Brygen Wilson and Kyle Stenzel. We had the best experience of car buying from these 2 gentlemen. They made it an enjoyable time and very knowledgeable of the product they are selling. Because of these 2 people we decided on the 2023 Acura MDX and love it. So happy we decided to stop at your dealership one Saturday. Definitely will do business with Walser and hope to work with Brygen and Kyle on our next vehicle purchase. 10 out of 10 experience.
 
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Apr 18, 2023
Bruges is the best. I have bought many cars over my life. This was the best experience ever. No pressure very knowledgeable about everything. Jenn helped getting the car ready. Great team work. Greg the manager was great also. Made you feel like family. Thanks again
 
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Mar 26, 2023
We loved working with Jenna! She was very responsive, knowledgeable, helpful and professional. She wasn’t pushy, but was patient with us with such a big decision. We’ve already recommended her (and Acuras) to family and friends!
 
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Mar 26, 2023
I found and purchased my dream car remotely with the help of Tim Henriques! Tim went above and beyond to make the process as smooth as possible. He stayed in constant communication with me through it all, from sending several videos of anything/everything I asked to see to picking us up from the airport upon arrival. The entire staff was friendly and polite. They explained every document that had to be signed. I cannot say enough good things about this place. Fantastic service!
 
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Mar 26, 2023
I had a great service with Jenna Allen Very nice and professional and very honest I believe Accurate are lucky to have her
 
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Mar 23, 2023
Kyle was awesome! He deserves a raise. And a new shirt! 5 star plus plus!
 
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Mar 19, 2023
Kyle Stenzel did an amazing job. He was very knowledgeable about the new Acura MDX, was quick to respond and did everything he could to make the transaction happen seamlessly. I would highly recommend Kyle in any car needs that you have.
 
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Mar 18, 2023
Kyle Stenzel provided a great buying experience last year purchasing our 2023 MDX so when it was time to purchase a 2024 RDX we contacted Kyle. We again had a great buying experience. We highly recommend Kyle and we look forward to our next purchase.
 
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Mar 15, 2023
My Sales Consultant Jenna Allen did an outstanding job showing me the features & benefits. I would recommend seeking out Jenna if you are in interested in trying out Acura products.

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